If the spelling is a little off, for example, without an accent in spanish á then the person or organization won't appear, maybe there could be a way for these things to show up even with spelling mistakes, like google does.
I totally back you up on this Camila!
If you search for a show, for example, and spell the words 'I am' with apostrophe, the system gives you different results depending on the type of apostrophe you use. See pictures attached for more information.
Of course, a wide range of other variations and results appears if you search with/without acents or other characters from different languages.
That means a lot to me when it comes to talk about a efective directory.
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